YCI Country Information
YCI Zambia was launched in the capital Lusaka in February 2016 with one participating hotel, the Radisson Blu Lusaka, and SOS Children's Village Zambia as local coordinating partner.
YCI Zambia was YCI's second programme piloting a new operating model whereby a hotel is given a licence to run YCI by themselves. The YCI Global Team still provided support and quality assurance standards, but the reins were very much handed to the participating hotel. This new approach - championed by the Carlson Rezidor Hotel Group - allowed the business to truly take ownership of the programme and shape it in accordance with its core company strategy.