Training Resources

Youth Careers Initative

Training Materials

YCI Presentations

Hotel Training Resources

Recruitment of Hang Nguyen, YCI and Project Coordinator – REACH Vietnam

Introduction Recognising the need for a dedicated, professional and culturally sensitive YCI Coordinator, Mme Tam, Director of REACH Vietnam set about recruiting suitable candidates. Among the key …

Parent – Student Meeting hosted by Four Seasons Mumbai

Parent – Student Meeting hosted by Four Seasons Mumbai

“Recognising a need to boost student engagement and prevent dropouts, teams at the hotel decided that a student – parent …

Ritz-Carlton’s “Succeed Through Service” Open Source

Have a look here to learn more about Ritz-Carlton's good practices.

Lowering drop-out rates: Staff awareness and engagement through briefings (Mumbai, India)

Lowering drop-out rates: Staff awareness and engagement through briefings (Mumbai, India)

After facing a challenge in high numbers of drop-outs and absenteeism of YCI students, the Westin Mumbai has

Interactive joint session: Film forum (Warsaw, Poland)

Interactive joint session: Film forum (Warsaw, Poland)

Urszula Huber, Human Resources Manager of the Radisson Blu Centrum Warsaw Hotel, shares a great idea for a

View all Good Practices